Cat Translator Refund & Cancellation Policy

Last Updated: 2025/03/05

Effective Date: 2025/03/05

We want you to be completely satisfied with our cat translation services

1. Cat Translator Pro Subscription

3-Day Satisfaction Guarantee

Try our premium cat translation features risk-free. If you're not happy with understanding your cat's meows within 3 days of subscription, get a full refund - no questions asked.

Example: If you subscribe to Cat Translator Pro on Monday and request a refund on Wednesday, you'll receive a full refund of your subscription payment.

Cancellation After Trial Period

After 3 days, while we can't refund the current period, you can easily cancel future renewals. Your cat translation features will remain active until the end of your paid period.

Example: If you cancel your monthly Cat Translator Pro subscription on day 10, you can continue using premium features until the month ends, with no future charges.

2. Single Purchase Translation Packages

Unused Translation Credits

Get a full refund within 7 days if you haven't used any of your cat translation credits or premium features.

Partial Usage Refunds

For partially used translation packages, refunds are calculated as follows:

Refund Calculation:

Refund = Original Payment × (Remaining Translation Credits / Total Package Credits) - Processing Fee

Processing Fee: 10% of payment channel fees (minimum $1)

Minimum Requirement: At least 20% of translation credits must remain unused

4. General Terms

How to Request a Refund

Use the 'Request Refund' button in your Cat Translator Pro account settings (automatic usage verification)
Contact our cat-loving support team for assistance (48-hour response guaranteed)

Refund Processing

Refunds are processed through your original payment method within 5-10 business days.

5. Special Considerations

EU Users: In accordance with EU regulations, digital services include a 14-day cooling-off period. This right is waived once you start using our cat translation services.

Not satisfied with translations? Our cat language experts can help adjust translation sensitivity or provide free consultation before considering refund.

Request a Refund: Contact Our Support Team at [email protected]