Privacy Policy
Last Updated: March 5, 2025
Effective Date: March 5, 2025
PetLingo ("we") is committed to protecting both your and your cat's privacy. This policy explains what information we collect through our cat translation services, how we use it, and your control over your data. Please read carefully.
1. Information We Collect
1.1 Information You Provide
- Account Information: Username, email, password when registering
- Payment Information: Payment credentials processed by secure providers (e.g., Stripe, PayPal), we don't store complete payment details
- Pet-Related Content: Cat voice recordings, translation history, pet profiles (optional: cat name, age, breed)
- Contact Information: Email, name when contacting support
1.2 Automatically Collected Data
- Device & App Data: Device type, operating system, microphone settings (for voice translation), app usage patterns
- Cookies & Preferences: Used for saving translation settings, language preferences, and improving cat voice recognition accuracy
1.3 Third-Party Sources
When you log in via social media or pet-related platforms, we may receive basic profile information
2. How We Use Your Information
- Provide and improve cat translation services, including meow detection and interpretation
- Process subscription payments and manage translation credit packages
- Provide customer support and help optimize translation accuracy for your cat
- Analyze usage patterns to improve translation accuracy and cat voice recognition
- Send relevant updates about cat translation features (opt-out available)
- Protect against misuse and ensure proper voice sample processing
3. Data Sharing and Disclosure
- Service Providers: We work with secure audio processing, cloud storage, and payment providers under strict data protection agreements
- Legal Requirements: We may respond to valid legal requests while protecting user privacy
- Business Transfers: User data protection continues if ownership changes
4. Data Storage and Security
Storage Location
Voice data and translations are processed and stored on secure servers with industry-standard encryption
Data Retention
Cat voice recordings are temporarily stored for processing and deleted after translation unless you opt to save them. Account data is retained while active.
Security Measures
We use advanced encryption for voice data, secure audio processing, and regular security audits
5. Your Rights
- Access & Review: View your translation history and saved cat profiles
- Deletion: Delete voice recordings, translation history, or entire account
- Control: Manage voice recording storage preferences and marketing communications
- Data Export: Download your cat's translation history and voice data
- Privacy Controls: Adjust privacy settings in your account dashboard
6. Cookies and App Data
We use necessary data storage for translation functionality and optional analytics to improve accuracy
You can control app permissions, including microphone access and data storage
7. Children's Privacy
Our services are for users 13 and older. We don't knowingly collect data from children.
8. Policy Updates
We'll notify you of significant changes to how we handle pet-related data
privacy.infringement.title
privacy.infringement.description
- privacy.infringement.identity
- privacy.infringement.location
- privacy.infringement.contact
- privacy.infringement.authorization
- privacy.infringement.process
9. Contact Us
For privacy questions or to exercise your data rights, please contact: